WhatsApp will stop working on these Android, iOS devices from February 1: How you can export your chat | Image credit: Pixabay
- Phones running Android version 2.3.7 or older and iOS 8 or older will no longer support WhatsApp
- WhatsApp might not be available in the Microsoft Store after July 1, 2019
- WhatsApp is not giving any option to transfer chat history between platforms
WhatsApp users on Android version 2.3.7 or older and iOS 8 or older will no longer be able to use the Facebook-owned app on their device as the company is ending support on older platforms starting February 1, 2020.
To continue using WhatsApp post the deadline, users will be required to own a device running Android OS 4.0.3+, iOS 9+ or (select phones) KaiOS 2.5.1+ including JioPhone and JioPhone 2.
WhatsApp in an official blog post notes, “Once you have one of these devices, simply install WhatsApp and verify your phone number. Keep in mind that WhatsApp can only be activated with one phone number on one device at a time. Furthermore, there’s no option to transfer your chat history between platforms. However, we provide the option to export your chat history as an email attachment.”
If you are also willing to move to a compatible smartphone to continue using WhatsApp, here check our step-by-step guide to export chats. It is vital to note here that export chat is not supported in Germany.
How to export your WhatsApp chat
Open chats you want to export
Click the three dots available in the top right corner of the screen
Tap ‘More’ and ‘Export Chat’
Choose the platform you want to export your chats to